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Business Process Consultant

Business Process Consultant

Job Location 
# of Openings 
Security Clearance 
Active Secret; Active Top Secret Preferred
Percentage of Travel Required 

More information about this job


Support a large team of strategic consulting, operational and software development resources, and overseeing all aspects of the project. Work with Technical Directors, Architects, and other project team members and consultants, bringing together the full range of technical and business competencies needed to assist management with the successful achievement of customer service deliverables and SLAs, management reporting, enterprise quality audit, and other work deliverables which are consistent with organizational goals and objectives.


  • Lead, in support of program team, all business process reengineering for customer
  • Review existing programs /processes and assist in making refinements, reducing operating time, and improve current techniques
  • Lead Business Process gap analyses and resulting support service planning and generation
  • Analyze user needs and software requirements to determine approach and feasibility of design within time and cost constraints
  • Confer with data processing and project managers to obtain information on limitations and capabilities for data processing projects
  • Confer with systems analysts, engineers, programmers and others to design system and to obtain information on project limitations and capabilities, performance requirements and interfaces
  • Consult with customers about software system design and maintenance
  • Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve customer problems
  • Evaluate factors such as reporting formats required, cost constraints, and need for security restrictions to determine hardware configuration
  • Obtain and evaluate information on factors such as reporting formats required, costs, and security needs to determine hardware configuration
  • Prepare reports and correspondence concerning project specifications, activities and status


  • Required Knowledge/Experience:
    • 5+ years overall consulting experience
    • Active Secret Clearance required; TS preferred
    • Experience leading programs involving technology migration, IT operations, Software Development, Program Management Office
    • Demonstrable expertise in more than one of the following:
    • Software Engineering Development, and Operations
    • Customer Relationship Management (CRM)
    • Case Management Operations
    • Database Management Operations + Experience leading Agile projects using Lean approaches
  • Preferred Qualifications:
    • Top Secret Clearance preferred
    • Experience working with Department of State Customers
    • PMP certified preferred
    • Knowledge of TRIRIGA is a plus

Other Responsibilities

  • Perform other tasks consistent with the goals and objectives of the department/contract
  • Perform other duties as assigned by the Program Manager

Invest in a company that invests in you! Moss Cape provides its employees with ample opportunities for career growth and development. Tuition reimbursement is offered to help employees further their education and skillset. Other perks include Open Leave, 401k matching with immediate vesting, Medical, Vision, and Dental coverage.


EEO/AA Employer Minorities/Females/Vets/Disability


Disclaimer: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.